All stays are prepaid. Any cancellation will result in a 10% fee to the guest before 2 weeks. Inside 2 weeks, the cancellation fee will be 50% of the stay. Inside 48 hours we cannot issue a refund. In the event you do need to cancel, we do our best to resell the room for you. For booking the entire facility, a 25% cancellation fee will be assessed no matter what the time window is for the cancellation. Please see our website for Annex bookings and for holiday cancellations. We strive to make this a wonderful experience for all of our guests.
Dogs are permitted with prior approval in the Story, Travel and Treetop suite for an additional $50 fee per dog per stay. Please keep pets off furniture or there will be an additional cleaning fee. We ask that you pick up after your pet and report any damages to us immediately.
This is also a non-smoking facility. We will charge $250 for any evidence of smoking on the property. BGH reserves the right to charge for damages caused by guests to furnishings, linens and amenities that are above and beyond regular daily wear and tear. Boise Guest House will authorize an additional deposit on your account before you check-in, and release it upon your departure in case of damage to our suites. With the receipt of this confirmation, you hereby acknowledge the BGH guest policy.
Our check out time is 11am, unless prior arrangements have been made with us, and check-in time is 3pm. Should you require an early check-in, please notify us in advance we so can try to accommodate you. If you desire a late checkout, we do charge an additional $25 / hour as our staff is scheduled to arrive at 11am.